e-Sticker

A digital security sticker that is a part of a mobile application

Mobile
application

for protection and
locking

Insurance
compensation

if the device is not returned within 14 days

How works service ‘Protect mobile’ with lifecell?

Have you lost your phone?

Do not worry!
If you have activated the ‘Protect mobile’ service on your phone, the e-Sticker is installed and/or the ID-Sticker is attached, we will help you to return it in the shortest possible time.

Block on your own or by an employee of the Call Center

After receiving the call, the Call Center employee will immediately block your mobile device. And you, by using the service personal account, have the opportunity not only to block your device, but also to take a photo capture, as well as define your lost phone location.

Phone Call Center

The e-Sticker and ID-Sticker contain brief information for the return of the phone, a unique ID-number for identification of the owner and contacts of the Call Center, which operates 24/7/365. The person who found your phone will call the number indicated and report the found phone.

Returning
the phone to the owner

The phone will be delivered by a courier at the time and place convenient for the owner. And the person who found the phone will receive a reward.

How to protect your device with service ‘Protect Mobile’?

Activate the service

Fill in the form in your personal account

Download and install application on your mobile device

Your device is protected!

Package types

Subscription fee 5 UAH/week
Capture photo
Insurance compensation 1000 UAH
e-Sticker
Remote lock
ID-Sticker

For operating system Android

e-Sticker

A digital security sticker that is a part of a mobile application and is installed as a screen lock image on the mobile device

Remote device lock In case of loss.

Determine the geolocation of the lost mobile device

ID-Sticker

A security sticker with a unique ID number for placement on the mobile as additional protection in case of loss

Capture photo

Return service of the lost
mobile device

Insurance compensation

In the amount of 1000 UAH, if the device is not returned within 14 days (provided if the application was installed on the device)

For operating system IOS и Windows
Subscription fee 5 UAH/week
e-Sticker
Subscription fee 1000 UAH
ID-Sticker

For operating system IOS and Windows Phone

e-Sticker

Digital security sticker that is installed as a screen lock image on your mobile device

ID-Sticker

A security sticker with a unique ID number for placement on the mobile device as additional protection in case of loss

Return service of the lost
mobile phone

Insurance compensation

In the amount of 1000 UAH, if the device is not returned within 14 days (provided if the e-Sticker was installed on the device).

For operating system Android
Subscription fee 7 UAH/week
Capture photo
Insurance compensation 1500 UAH
e-Sticker
Remote lock
ID-Sticker

For operating system Android

e-Sticker

A digital security sticker that is a part of a mobile application and is installed as a screen lock image on the mobile device

Remote device lock In case of loss

Determine the geolocation of the lost mobile device

ID-Sticker

A security sticker with a unique ID number for placement on the mobile as additional protection in case of loss

Capture photo

Return service of the lost
mobile device

Insurance compensation

In the amount of 1500 UAH, if the device is not returned within 14 days (provided if the application was installed on the device)

For operating system IOS and Windows
Subscription fee 7 UAH/week
e-Sticker
Insurance compensation 1500 UAH
ID-Sticker

For operating system IOS and Windows Phone

e-Sticker

Digital security sticker that is installed as a screen lock image on your mobile device

ID-Sticker

A security sticker with a unique ID number for placement on the mobile device as additional protection in case of loss

Return service of the lost
mobile phone

Insurance compensation

In the amount of 1500 UAH, if the device is not returned within 14 days (provided if the e-Sticker was installed on the device).

For operating system Android
Subscription fee 14 UAH/week
Capture photo
Insurance compensation 3500 UAH
e-Sticker
Remote lock
ID-Sticker

For operating system Android

e-Sticker

A digital security sticker that is a part of a mobile application and is installed as a screen lock image on the mobile device

Remote device lock In case of loss

Determine the geolocation of the lost mobile device

ID-Sticker

A security sticker with a unique ID number for placement on the mobile as additional protection in case of loss

Capture photo

Return service of the lost
mobile device

Insurance compensation

In the amount of 3500 UAH, if the device is not returned within 14 days (provided if the application was installed on the device)

For operating system IOS и Windows
Subscription fee 14 UAH/week
e-Sticker
Insurance compensation 3500 UAH
ID-Sticker

For operating system IOS and Windows Phone

e-Sticker

Digital security sticker that is installed as a screen lock image on your mobile device

ID-Sticker

A security sticker with a unique ID number for placement on the mobile device as additional protection in case of loss

Return service of the lost
mobile phone

Insurance compensation

In the amount of 3500 UAH, if the device is not returned within 14 days (provided if the e-Sticker was installed on the device).

For operating system Android

Activation

Only 3 minutes and your phone will be protected

1step

Enter your phone number and select package type

2step

Send a message with a special activation number

3step

Get data to enter your personal account

4step

Activate your account and set up protection

Installation process

This instruction will help you to configure the phone by yourself

1
Open the downloaded e-Sticker on your device.
2
In the image options, select «Make wallpaper».
3
To confirm, click «Install» in the next window.
4
Among the proposed options for installing e-Sticker, select «Set Lock Screen».
5
Now the e-Sticker will be displayed on the lock screen and ensure the return of the phone in case of its loss.
1
Launch the downloaded application file on your mobile.
2
Look over the License Agreement and click «Next».
3
The following window will display information regarding administrator functions. Click «Activate».
4
Allow the application to be displayed on top of other programs for correct offline operation.
5
Allow the application to send SMS to the number 6911 automatically. SMS and calls to the number 6911 are free for lifecell subscribers.
6
After confirming the sending of messages, there will be an automatic synchronization with your personal account on the website www.pm.lifecell.com.ua
7
(for active users) Check your data, change it if necessary, fill in the blank fields and click the «Login» button.
8
(for new users) Fill in the details in the fields of the registration form, select the package type and click the «Register» button.
9
The application automatically sends a request to activate the service. Wait for activation confirmation.
10
After confirming the activation of the service, you can go to the application settings.
11
To change the frequency of the e-Sticker appearance and other parameters can be done in the settings of the application.
12
Now the application will display the e-Sticker on the phone screen.
1
Create the e-Sticker (wallpaper) for your mobile model in your personal account on the website www.protect.lifecell.com.ua.
2
Download the created e-Sticker (wallpaper) to your mobile device.
3
Set the downloaded e-Sticker as wallpaper on your mobile screen.

Enter your phone number

Select package

Continue

To activate

To activate “Standard” package
send free SMS with number «1» to 6911

Continue

Congratulations, everything almost done!

SMS with information for login to personal account on the website was sent

The last step remains - log in to your account to activate the profile and downloa e-Sticker (for iOS / Windows Phone) or install the mobile app (for Android).

Did not receive SMS? Please Call our Call Center at +38 073 690 6911 or call 6911

Enter your email address to reset password. Follow the instructions specified in the received message.

Send

New password

E-mail was sent

Check the Inbox and follow the instructions to reset password in the received message.

Close